Frequently Asked Questions

Appliance And Electronics Warranty:

Electronics item under Manufacture Warranty will be covered only by the Manufacturer.

I Was Supposed To Receive My Refund by Now But I Haven’t. What Do I Do?

We update our customer through emails at every step of the returns process so please check for the last update from us in your email. If the last update state that the refund has already been initiated please wait for the refund process to complete. Depending on the Mode of refund, the time taken for the refund to reflect in your account can vary. If you have-not received any update from us please write it us or give us a call.

What Is Drop Ship Facility?

Drop ship is a facility where customer can return their products to E-Stock without paying any processing fee or courier charges. Customer just need to visit our Drop Ship centers with the products be returned along with a Returns E-form and deposit the products at our Drop ship centers, so that the product reaches us safely. Refund will be initiated post inspection once the shipment reaches our facility, Drop ship facility is available at following Locations.

Can I Drop My Shipment Returns At Certain Loaction For E-Stocke?

E-Stock has launched the Return Drop Ship facility for certain location. Customers from these locations who would like to return their products can visit the centers and send their returns to E-Stocke.

Do I Need To Pay A Fee For Using This Service?

No. this  service is completely free of charges.

Which All Location Have the Drop Ship Facility?

E-Stocke Has launched Drop ship facility for certain cities and we are constantly increasing our reach. Please get in touch with us to know if we services your location at this time.

How To Submit An Order Return?

Please use this link return order to submit a return.